We are interested in the creative role that meaningful consultation can have: bringing real insight to a project, revealing the complexities or contradictions of a place and its uses, clarifying preconceptions and priorities, developing ideas, and refining the detail of proposals.
The lasting success of a built project depends on a sense of ownership amongst those who use it. This can range from a shared sense of achievement and the confidence to inhabit new spaces to engaging with the opportunities that new proposals bring. Through consultation, participation in the design process is invited which engenders a sense of ownership. This does not mean abdicating our responsibility to design and to open up the possibilities of a project, but rather enriching what we do and what it means to those who use it.
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Our experience of consulting with clients and prospective users is broad in scale and approach. In the process of listening to and communicating with diverse groups of people about ideas, we have used various strategies; models, postcards, exhibitions, presentations, questionnaires, estate ‘drop-in surgeries’, public meetings, workshops with children, conversations and design festivals.
From celebrating the ambition of a project before the design process begins, to rigging up a 1:1 sketch, to detailed discussions with children around models, we aim for a tailor-made consultation process to enhance the success of a project.
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